Right-party contact
Open
"Hi, this is [name] from McKenzie Capital. May I speak with [merchant name]?"
If reached
Purpose
"I'm calling about your business funding agreement — there's a missed payment we'd like to resolve today before it advances."
Right-party-contact open and disposition flow for outbound Rehab 1 calls.
Open
"Hi, this is [name] from McKenzie Capital. May I speak with [merchant name]?"
Purpose
"I'm calling about your business funding agreement — there's a missed payment we'd like to resolve today before it advances."
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